A IDEO já nos habituou a estar um passo à frente! Neste caso, desenvolveu um projecto multi-disciplinar sobre telefones móveis e algumas características sociais relacionadas com comunicação que os mesmos permitem. Desde um telemóvel que dá choque quando a pessoa com quem estamos a conversar fala muito alto, até outro que exige que o utilizador toque uma nota musical por cada numero que deseja marcar... Num projecto de 2002.
Link:Social Mobiles
Este blog é sobre tudo o que me interessa sempre que a Internet seja o interface entre o negócio e o cliente!!... Neste blog haverá sempre referências sobre Usabilidade, Marketing Viral, Inteligência Colectiva, SEO, CRM, User Experience, Link Building e tudo aquilo que eu apanhar na rede ao final do dia e que me faça chocar os neurónios! ;)
28.9.05
27.9.05
Service Design
Numa reportagem da CNN, sobre o Design de Serviços, foi apresentado um negócio que não sendo totalmente original, pois já existe em Nova Iorque, tem sido desenvolvido em parceria com a LIVE WORK com sucesso em Londres. Streetcar é uma empresa que possui uma frota de automóveis - VW Golf - espalhados por Londres, os quais estão disponíveis para serem utilizados pelos seus clientes a qualquer hora. O modelo de serviço tem sido melhorado pela LIVE WORK, e apresenta-se como uma alternativa interessante para pequenas deslocações dentro das cidades.
Entretanto já foi criado um wiki sobre Service Design, em servicedesign.org
Entretanto já foi criado um wiki sobre Service Design, em servicedesign.org
22.9.05
O uso do telemóvel
Vale a pena ler algumas considerações de Jason Kottke sobre o uso do telemóvel...
"Quite a few folks are pointing to the results of this survey (graph here) about what features people want on their most frequently used mobile devices. The results are interesting but also probably misleading in about 1000 different ways (text messaging didn't even make the list). But it got me thinking about how I use my most frequently used digital device, my mobile phone. In order of a combination of most usage and importance, here's what I use my phone for:
* Clock. I don't wear a watch, so I look at my phone all the time to check the time.
* Taking pictures + sending them to Flickr.
* Voice. I dislike talking on the phone, but when you gotta, you gotta.
* Text messaging. Texting is preferable to voice in many instances and many friends text more often than they call nowadays.
* Taking pictures. I think of this as distinct from the photo + Flickr usage above. The camera on my phone just isn't that important to me without the ability to easily publish them to the Web.
Stuff I don't want on my phone:
* Music. I am unconvinced of the wisdom of cramming a music player into a phone. The user experience needs to be solved first.
* Email. I still use client-side spam filtering so reading my mail on a phone would be a painful exercise. And I can send email from my phone and that's enough...I can handle not reading my email for hours on end.
* Web browsing. I love the Web, but my preferred portable device for accessing it is my laptop. Not worth the extra expense of adding it to my service plan.
What's your most-used portable device and what do you use it for? Feel free to comment here or link to a post on your site."
Artigo:Mobile usage
"Quite a few folks are pointing to the results of this survey (graph here) about what features people want on their most frequently used mobile devices. The results are interesting but also probably misleading in about 1000 different ways (text messaging didn't even make the list). But it got me thinking about how I use my most frequently used digital device, my mobile phone. In order of a combination of most usage and importance, here's what I use my phone for:
* Clock. I don't wear a watch, so I look at my phone all the time to check the time.
* Taking pictures + sending them to Flickr.
* Voice. I dislike talking on the phone, but when you gotta, you gotta.
* Text messaging. Texting is preferable to voice in many instances and many friends text more often than they call nowadays.
* Taking pictures. I think of this as distinct from the photo + Flickr usage above. The camera on my phone just isn't that important to me without the ability to easily publish them to the Web.
Stuff I don't want on my phone:
* Music. I am unconvinced of the wisdom of cramming a music player into a phone. The user experience needs to be solved first.
* Email. I still use client-side spam filtering so reading my mail on a phone would be a painful exercise. And I can send email from my phone and that's enough...I can handle not reading my email for hours on end.
* Web browsing. I love the Web, but my preferred portable device for accessing it is my laptop. Not worth the extra expense of adding it to my service plan.
What's your most-used portable device and what do you use it for? Feel free to comment here or link to a post on your site."
Artigo:Mobile usage
Os irmãos gémeos do iPod
"Why should a transistor radio from 1954 be causing a buzz online? Could it be part of a realisation that, amid talk of invention, no novelty is completely new?"
Via: BBC NEWS
A suposta simplicidade do Google
"Oh," people rush to object, "the Google search page is so spare, clean, elegant, not crowded with other stuff."
True, but that's because you can only do one thing from their home page: search. Anybody can make a simple-looking interface if the system only does one thing. If you want to do one of the many other things Google is able to do, oops, first you have to figure out how to find it, then you have to figure out which of the many offerings to use, then you have to figure out how to use it. And because all those other things are not on the home page but, instead, are hidden away in various mysterious places, extra clicks and operations are required for even simple tasks — if you can remember how to get to them.
Why are Yahoo! and MSN such complex-looking places? Because their systems are easier to use. Not because they are complex, but because they simplify the life of their users by letting them see their choices on the home page: news, alternative searches, other items of interest. Yahoo! even has an excellent personalization page, so you can choose what you wish to see on that first page.
Artigo:The truth about Google's so-called "simplicity"
True, but that's because you can only do one thing from their home page: search. Anybody can make a simple-looking interface if the system only does one thing. If you want to do one of the many other things Google is able to do, oops, first you have to figure out how to find it, then you have to figure out which of the many offerings to use, then you have to figure out how to use it. And because all those other things are not on the home page but, instead, are hidden away in various mysterious places, extra clicks and operations are required for even simple tasks — if you can remember how to get to them.
Why are Yahoo! and MSN such complex-looking places? Because their systems are easier to use. Not because they are complex, but because they simplify the life of their users by letting them see their choices on the home page: news, alternative searches, other items of interest. Yahoo! even has an excellent personalization page, so you can choose what you wish to see on that first page.
Artigo:The truth about Google's so-called "simplicity"
8.9.05
Postcrossing.com
O postcrossing é um novo serviço social de origem portuguesa, mais concretamente de Braga, e está a ter um enorme sucesso. O seu funcionamento é simples: envia um postal a um utilizador do postcrossing, e receberás em troca postais de qualquer parte do mundo.
Postcrossing.com
Postcrossing.com
MOSOMUSO
Adoro buzzwords. De quando em vez surgem palavras das quais "toda" a gente fala. MOSOMUSO significa Mobile Social MUsical SOftware, e foi cunhada por um investigador chamado Atau Tanaka.
Via:LBS-MOSOSO
7.9.05
Keyboards
Agora um pouco de arqueologia industrial. Uma página repleta de teclados de computador, uns mais estúpidos do que outros, mas vale a pena ver até onde a se consegue levar o conceito de "teclado" como dispositivo de input.
Alternative Keyboard Gallery
1.9.05
Blobject
"A Blobject is most often a colorful, mass-produced, plastic-based, emotionally engaging consumer product with a curvilinear, flowing shape. This fluid and curvaceous form is the blobject's most distinctive feature. The word is a contraction or portmanteau of blobby and object coined by design critic and educator Steven Skov Holt in the early 1990s. Author and design journalist Phil Patton attributed the word to Holt in 1993 in Esquire magazine."
in Wikipedia
A BBC News editou um artigo, o qual BoingBoing faz referência, sobre um negócio de aluguer de veículos eléctricos em Cordoba, sul de Espanha. A novidade reside não fonte não poluente de energia dos veículos, e no seu interface para o condutor baseado em linguagem opensource: "Each Blobject car comes with a touch-screen computer system mounted in the dash. Through a USB port, you can plug in a flash drive containing information on Cordoba in Spanish, English or French". O negócio está a ter bastante sucesso e ameaça já a indústria de TAXIs local. Alfredo Romeo é o dono, que afirma ter encontrado o nome da empresa, Blobject, depois de assistir a uma conferência de Bruce Sterling: "Sterling said something that I really love," says Mr Romeo. "He said, 'Blobjects are going to float our world."
Sobre os Blobjects, foi editado um catálogo Blobjects and Beyond por Steven Skov Holt e a sua mulher, que reune peças que se englobam neste estilo.
in Wikipedia
A BBC News editou um artigo, o qual BoingBoing faz referência, sobre um negócio de aluguer de veículos eléctricos em Cordoba, sul de Espanha. A novidade reside não fonte não poluente de energia dos veículos, e no seu interface para o condutor baseado em linguagem opensource: "Each Blobject car comes with a touch-screen computer system mounted in the dash. Through a USB port, you can plug in a flash drive containing information on Cordoba in Spanish, English or French". O negócio está a ter bastante sucesso e ameaça já a indústria de TAXIs local. Alfredo Romeo é o dono, que afirma ter encontrado o nome da empresa, Blobject, depois de assistir a uma conferência de Bruce Sterling: "Sterling said something that I really love," says Mr Romeo. "He said, 'Blobjects are going to float our world."
Sobre os Blobjects, foi editado um catálogo Blobjects and Beyond por Steven Skov Holt e a sua mulher, que reune peças que se englobam neste estilo.
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